Leola Services
Personalize your experience
Delivery and returns
From complimentary shipping, returns, and exchanges to order tracking and in-store delivery, tailor every detail to suit you.
Complimentary shipping & returns
Collect In Store
Order & Return Tracking
Enjoy shipping in 1 – 2 business days, complimentary returns and streamlined exchanges with no extra cost.
Order online and collect your order from your preferred Gucci boutique.
Once your order is on its way, we will send you a tracking number by email. If you have registered for a MY GUCCI account, you can sign in for delivery updates online or in the App.
in store appointment
Visit a Gucci boutique in person for advice on everything from styling and gifting to aftercare.
Book an Appointment
Enjoy priority access to the boutique of your choice at the time and date that suits you. When you arrive, your Client Advisor will guide you through a hand-picked selection of pieces for you to try-on and style.
Packaging and gifting
Whether it’s a gift for someone else or yourself, give your order a personalized feel with our gifting options.
Packaging
Personalized Message
Choose between our online exclusive tote, boutique shopping bag or signature box to give your order the perfect finish.
Add a personal touch by writing a note that will be included inside your order.
May we help you?
Find out everything you need to know about the Leola universe with a Client Adviso